Can’t browse with the Silk browser in your Kindle Fire? Fix it right away by following the available troubleshooting action and have this browser work again so you can resume your work with it once again.
Silk browser is the default browser on Kindle Fire. User can use it for various things, including accessing Amazon store. But what if one day you find that your Silk browser is not working properly? It won’t open and keep crashing every time you try to run it.
Before you do anything to fix it, make sure that there is no setting that restricts you to access Silk browser. It means that you have to:
- Make sure that the internet is connected properly. If the device didn’t connected properly, you won’t be able to use Silk browser
- Check the “Parental Controls” setting. Parental Controls restrict people from accessing certain feature on their Kindle Fire including this one. Check it by go to “Settings > Parental Controls”. If this feature is enabling, you need to disable it. Alternatively, you can keep enable it but unblock Web Browser by tap the “Blocked” option next to Web Browser to open the access
Once you check that, entire move to the troubleshooting action and they are:
Clear app data
By clearing application data, your personal information such as bookmarks will be erased so you may need to back it up first. To clear application data on Kindle Fire, swipe down the screen, tap “Settings > Apps and Games > Manage All Application > swipe from right edge to show All Application > Silk Browser > Clear Data”.
Switch to mobile view
Switch to mobile view may help if your Silk browser is crashing because it is unable to view web with Adobe flash content. To switch to mobile view, open “Silk Browser > Menu > Request Mobile Site”.
Now you can try to browse again using Silk browser. The above troubleshooting action should help you to clear this issue so you can enjoy your browsing time again.