As simple as they are, Alcatel feature phones can be frustrating at times. Here’s a list of Alcatel flip phone problems and how you can fix them.
Alcatel is known for its reliable flip phones aside from being a smartphone manufacturer. Several models circulating the market currently such as Alcatel Go Flip, SMARTFLIP, QUICKFLIP, and MyFlip.
These are some solid products. A nice break from smartphones, many people use these phones either as their main communication device or as backups.
As easy as it should be when operating a flip phone, every now and then you will still encounter issues. Whether the phone refuses to charge or won’t turn on, a little bump on the road is not uncommon.
Thus we present you this article on Alcatel flip phone problems and how to fix them. Discover the most common troubleshoots that often happen. These are issues you can self-solve.
How to fix Alcatel flip phones that won’t turn on
A phone that won’t turn on is basically unusable. That’s why this problem is probably the most frustrating as well as worrying. But don’t panic just yet. Most of the time, it’s because of little errors.
Here’s how to solve an Alcatel flip phone that can’t be switched on:
1. Check the battery position
Your phone’s battery may be slipping out from its compartment. To make sure, open the back cover and take the battery off. Then insert it again with the proper position. Make sure every side is secured. Afterward, switch the phone on.
2. Charge the phone
There’s a possibility that your phone has run out of its juice. It’s often the case especially after you don’t use your phone for a long time.
To solve this, grab the charger and plug the phone to a power outlet. Wait until the battery is full, then try rebooting the phone.
3. Understand the right way to turn on the phone
To turn on the phone, you need to press the Power key and hold it for several seconds. Often people forget the holding part, especially those who are unfamiliar with flip phones.
So try to press and hold the Power key once again. Hold it around three seconds until the screen lights up.
How to fix Alcatel flip phone with no network connection
Having an internet connection is a crucial thing today, even on a future phone. But connection problems often occur. One day you get a “No service” or you can’t make a call. When that happens, try the following fix:
1. Move to a different location
Thick walls and big buildings can prevent networks from reaching your device. If this is your case, try to move to an open area or near a window.
It’s also possible that the area you are in right now is out of the network coverage. It often happens when you travel or go into remote areas. In this case, you can wait until you get back into the area where the coverage is better.
2. Connect again later
During busy hours, it’s common for the network to get jammed. Try reconnecting when the traffic is lower during the day. That way you can avoid network overload situations.
3. Check your SIM card and data plan
Make sure you have active service on your phone plan. If you haven’t used the phone in some time, it’s possible your SIM card is deactivated. Reactivate it before you can use any network service. Also ensure you have enough balance, whether it’s for calls, texts, or data.
4. Re-insert your SIM card
The SIM card may be slipping from its location. Secure it back by removing the SIM card, then inserting it again. Afterward, restart the phone and check if the network recovers.
How to fix Alcatel flip phone screen not working
When you find your phone screen frozen or not responding, it can be frustrating. Don’t worry, it’s a common problem on Alcatel flip phones. Here’s how you can fix it quickly.
1. Check the screen from any damage
Make sure there isn’t any scratch, chip, or crack on the screen. Rule out any physical damage by inspecting the screen carefully. If you just spilled or splashed water, dry the screen first.
2. Restart the phone
Restarting the phone usually fixes many issues. Press and hold the PWR/END key for around three seconds. If you have a hard time doing it and the phone is still unresponsive, remove the battery to force shutting down. Afterward, turn the phone on like usual.
3. Remove troublesome apps
If you just installed a new app, it’s possible for it to be the culprit. Try uninstalling it and see what happens. New apps sometimes can overwhelm Alcatel flip phones’ already limited performance.
How to force restart a frozen Alcatel flip phone
Unresponsive phones usually only need one type of fix. And that is to restart them. However, even restarting can be a hard task here. The list below explains several ways of force restarting a frozen Alcatel flip phone.
1. Press the key a bit longer
It typically takes 3 seconds to press and hold the PWR/END for the phone to restart. However, this time gives it more time. You can try holding up until 10 seconds and see what happens.
2. Remove the battery
If the method above fails, the next fix would be removing the battery. Open the back cover and take off the battery. The phone will turn off afterward. Next re-insert the battery again and turn your phone on.
How to fix Alcatel flip phone that won’t charge
Charging problems also occasionally happen on Alcatel flip phones. You may find it doesn’t detect the charger, or the battery seems like it doesn’t charge. When that happens, do the following as troubleshoots.
1. Use the original accessories
It’s preferable to use a battery and a charger that comes in the box. Official accessories ensure your phone gets the proper electrical requirement.
2. Check the battery position
Slipping out the battery can make it not charging properly. Open the back cover and examine the battery condition. Take it off then reinstall the battery to make sure.
3. Check whether the battery is empty completely
A completely drained battery will need some time to recharge. It happens such as when the phone has been unused for a long time. Usually, the phone doesn’t show anything although it’s plugged in. In this case, wait for a couple of hours until the indicator shows up.
4. Check the surrounding temperature
When it’s too cold or too hot, the battery will have trouble charging. Make sure the temperature is optimal. Don’t charge the phone near a fireplace or inside a hot car.
5. Check the power outlet
If you are traveling to another country, it’s possible that the power outlet is not compatible with the charger. People usually would use a converter when traveling.
6. Make sure you properly use the charger
Is everything plugged incorrectly? Check if the charger is slipping out from the power outlet. Make sure everything is securely attached to its right ports/outlet.
As it turns out, encountering a problem on Alcatel flip phones is not a scary thing. You can always fix everything yourself. Follow the tutorials above and hopefully, your phone is working well again.
You can bookmark this article for a future user manual. Share our article too. Just in case your friends are also dealing with Alcatel flip phone problems. The solutions above may save everyone from a visit to a technician.