Have trouble with your Samsung Galaxy S7 Active that won’t turn on? Do not freak out yet until you try some of these solutions that will point you to the root of this problem and how to fix it.
No matter how sophisticated a device is it may have to deal with an issue or two during its lifetime. The same goes for Samsung Galaxy S7 Active. This device has its own issue and one of them is its inability to turn on although everything seems normal in the first place.
When it happens to you, you need to stay calm. There are many things that could cause this issue in the first place. When you already know the root of this problem, then you can figure out how to deal it effectively. Now, here are the things that you can do when you find that you can’t turn on your Samsung Galaxy S7:
Dealing with Galaxy S7 Active that Won’t Turn On
1. Charge your phone
This is first thing to try. You can’t turn on your phone if it doesn’t have enough power. Just plug on the USB charging cable and start to charge the phone. When you do this, you can check the charging icon. Does it appear on the screen or not. If it appears, then all you need to do is wait until it shows that it is already fully charged before you released it and turn on your device.
If the charging icon does not appear, then there is a couple of possibility. Perhaps the connection is loose so it won’t charge, or perhaps there is problem with the USB charging port, or it is also possible that there is problem with the battery.
2. Boot into Safe Mode
You can boot into safe mode to disable the entire 3rd party app in your phone, because it is possible that there is an app that caused this problem in the first place. You need to uninstall the 3rd party app from safe mode and see whether it makes any change or not. Boot into safe mode by following this guide:
- Turn OFF your phone.
- Press and hold Power button until Samsung logo appear on the screen and release this button and replace it by pressing Volume Down button.
- The phone will restart and if you do it correctly, you will enter Safe Mode that was shown by the Safe Mode text on the bottom left corner on the screen.
3. Boot into Recovery Mode
Sometimes you need to wipe cache partition to clear out corrupted cache or perhaps you need to take further action by hard reset your phone to factory state to solve this problem.
It is worth to try if charging your phone and uninstalling 3rd party app don’t work. You can boot into recovery mode by following this guide:
- Turn OFF your phone.
- Press and hold Power button, Home button and Volume Up button in the same time.
- The phone will start to vibrate and this is the cue to release Power button only.
- Android logo will appear on the screen and replaced by recovery mode menu, and this is where you can release the other buttons.
- Use Volume button to navigate between the menu and Power button to select the action you want to do whether it was “Wipe Cache Partition” or “Wipe Data/Factory Reset”.
If none of those method works, then you need to take your phone to Samsung Service Center and have their technician to work on it.