Google keeps stopping on Samsung Galaxy J3 is an annoyance that you can deal right away. So next time you will use this app, you don’t have to have re-opened the app again and again.
An error message saying that “Unfortunately Google App has stopped” on Samsung Galaxy J3 is a huge annoyance. It means that you have to re-open the app again and possibly, the same error message will appear again.
What are you going to do with it? Well, why don’t you try some of these troubleshooting actions?
Clear Google app cache. Clear the app cache could help you with this issue. To do this, go to Settings > Application > Application Manager, then swipe left until you find All tab.
Find the troubled app and tap on it. Here you will find two options, “Clear Cache” and “Clear Data”. Tap the Clear Cache option.
Clear cache means that you will clear all data that allow the app to run quicker. It is fairly safe to do because you won’t lose anything in there.
In the other hand, “Clear Data” will erase every single personal data that the app use such as account, files and setting, so if you don’t really sure about it, don’t do it.
If clear cache didn’t work, then you can try to restart the phone. Restart the phone is easy to do and it’s very effective to deal with other phone issue including this one. It basically clears off anything and gives the phone a fresh start.
For a much better option, turn off the phone completely for a couple of minutes or hours, every couple of days. After all, it need some rest after all those hard works that you put it through.
Last resort if nothing mentioned above work is factory reset. If this is the action that you are going to take, remember to back up all of your data first.
Don’t forget this backup step before you perform factory reset, so you can restore them back later on this phone.
Learn more about Samsung Galaxy J3 troubleshooting:
- How to Fix Samsung Galaxy J3 that Won’t Turn On
- How to Fix Samsung Galaxy J3 that Won’t Charge
- How to Fix Samsung Galaxy J3 that Won’t Auto Rotate