Find out all the things you can do when your Samsung Galaxy J7 Perx starts acting out and didn’t respond to any of your commands or being unresponsive, and have it work back to normal in no time.
Unresponsive Samsung Galaxy J7 Perx is an annoyance that is so easy to deal with. Being unresponsive or it also called frozen means that the phone stops being responsive to any of your command. It just stuck on its current screen and won’t move.
What are you going to do when your phone is frozen or become unresponsive? You need to force restart it. Because you can’t restart it normally, you need to put some force in it. Restart the phone will clear any glitch and crash, the most common cause of this issue. Once it got back on, there will be no more problem with the phone, meaning it will respond to your command once more.
Now, to force restart the phone, you can choose one between these two methods:
- Press and hold the Power and Volume Down button for around 10 seconds to force the system to reboot. Release those buttons when the phone has gone off and wait for it to reboot.
- Go for something more dramatic by taking out the battery. Pull out the battery of Samsung Galaxy J7 Perx, press Power button for one minute to release trapped current in it, and then put the battery back. After that turn on the phone like you normally do.
Everything should work back to normal. You will have no more unresponsive phone after your force restart the phone.
If the same issue happens again, force restarts it. But if the same thing happens again and again, you need to dig further to find the real cause, because it is obvious that a simple crash or glitch responsible for that. There could be a problem with one of the phone’s application, in its cache or perhaps the firmware itself. By dealing with the real cause of it will help you get out of this problem for good.