Got problem with frozen LG K8 that won’t react to anything? Learn how you can force restart it and bring the phone to work normal again. So you can work on different troubleshooting actions to keep this issue from happening again.
You find that your LG K8 is frozen. What are you going to do about it? You need to deal with the underlying issue that causes this problem in the first place.
But in order to do that, you need to unfreeze the phone. Since you can’t restart it with the normal method, you must force restart it. Just press Power button for several seconds until the phone restart on its own.
When it’s already on, work on the troubleshooting action. Try the suggestion below:
Clear cache data
Corrupted cache data caused all sort of issue including frozen phone. Go to Settings > Storage > Cached Data > OK. It will clear entire cache including the corrupted one.
Update the phone
To update the phone, go to Settings > About Phone > Update Center > Software Update.
To update the app, go to Play Store and tap the three horizontal lines to open the menu. Tap “My App & Games” and choose to “Update All”.
An app that is not working properly may cause this issue. Go to Settings > Memory > Memory Used by Apps. You will find a list of apps along with the amount of memory it used.
Look for something unusual, usually an app that taken too much space, more than it supposed to. There could be a problem with that app. Disable the app or uninstall it.
If nothing works, you can try a factory reset. Make sure to back up the data on the phone first, then go to Settings > Backup and Reset > Factory Data Reset.
Surely one of these suggestions will solve whatever issue with the phone so you don’t have to deal with the frozen phone in the future.
Learn more about LG K8 troubleshooting:
- How to Boot Into Safe Mode on LG K8
- How to Boot into Recovery Mode on LG K8
- How to Wipe Cache Partition on LG K8