Get help with Amazon Fire setup for your child’s tablet.
- What are Parental Controls on Fire Tablet?
- Set Up Parental Controls on Your Fire Tablet
- Create a Child Profile on Your Fire Tablet
- Add Content to a Child Profile
- What is the Difference Between Amazon Kids and Amazon Kids+ on Fire Tablet?
- Learn About Communications in Amazon Kids on Your Fire Tablet
- Set Up Communication Features in Amazon Kids on Your Fire Tablet
- Set Up Calling in Amazon Kids for Your Fire Tablet
- What Are Parent Purchase Approvals?
What are Parental Controls on Fire Tablet?
Block access, avoid accidental purchases, and set time limits with on-device controls.
Parental controls let you restrict access to:
- Web browsing
- Email, Contacts, and Calendar apps
- Purchasing from the Amazon Store or Amazon Shop app
- Playing titles from Prime Video
- Specific content types or titles (for example, books or apps)
- Wireless connectivity
- The camera
- Location-based Services
Use the daily curfew option to schedule when your child can use the device.
Note: Enabling Parental Controls does not remove Mature or Adult-rated content from the device. You may encounter such content in Apps and Games, Music, and Books, or in Amazon store search results.
To restrict the content available on the device, you can:
- Create an Amazon Kids child profile and select which apps and content are available to that profile.
- Block access to content on the device (for example, “Apps and Games,” “Books,” and “Music”) by going to Amazon Content and Apps menu under Parental Controls and selecting the button next to each category to say Blocked.
Set Up Parental Controls on Your Fire Tablet
Restrict access to shopping, downloading content, and settings on your device (FireOS 5 and higher).
Alternatively, use Amazon Kids to select and share content from your Amazon library with your child or allow access to kid-friendly Amazon-curated content.
Note: Your parental controls password is different from your lock screen password.
- Swipe down twice from the top of the screen to show Quick Settings.
- Tap the Settings icon.
- Tap Parental Controls.
- Toggle the switch to On.
- Enter and confirm your password. Make sure that you record your password.
- Tap Finish.
A lock icon appears at the top of the screen when parental controls are enabled.
If you forget your parental controls password, you have to reset your Fire tablet to factory defaults to restore full access. For instructions, go to Factory Reset Your Fire Tablet.
Create a Child Profile on Your Fire Tablet
Set up a child profile for Amazon Kids to add age-appropriate material to your compatible device:
- Open the Settings menu.
- Select Profiles & Family Library.
- Select Add a child profile.
- Enter your child’s information then select Add Profile.
Add Content to a Child Profile
Manage your Child’s Amazon Kids Profile using the Parent Dashboard.
The Amazon Parent Dashboard is an online service that helps you manage your child’s Amazon Kids content on compatible devices.
- Go to the Amazon Parent Dashboard (https://www.amazon.com/help/parentdashboard).
- Navigate to the child profile you wish to manage and select Settings.
- Select Add content.
- Select the desired content category using the tabs above the list of content.
- Add or remove content by toggling the switch next to them.
- Update the range of content within the Child Profile. Use the Adjust Age Filter section to select the content your child will see.
To expand your content selection:
- Open the Parent Dashboard (https://www.amazon.com/help/parentdashboard).
- Select Toggle in-app purchasing and stores.
- Enable Expand content selection.
Important: The following items can’t be added to a profile:
- Personal documents
- Prime Video rentals
- Videos included with Prime
Some Amazon Kids+ books are not available on Amazon Glow. You can still read these books on compatible devices and apps.
You can add public library books to your child’s profile with Amazon Kids+. Borrowed books are removed when the lending period expires or when the book is returned.
When Learn First feature is enabled, shared content will appear on the Kids Profile only after the daily goal is complete.
What is the Difference Between Amazon Kids and Amazon Kids+ on Fire Tablet?
Amazon Kids and Amazon Kids+ both allow you to create a personalized experience for your child’s device. Learn more about the different features.
|Amazon Kids||Amazon Kids+|
|Overview||Create a free child profile then share content from your Amazon library to be available in your child profile across supported devices.||Paid subscription with access to premium, kid-friendly content available to your child profile across supported devices. You can also share content from your Amazon library to your child profile.|
|Child Profile Limit||4||4|
|Features||– Set time limits|
– Set educational goals
– Enable or disable the Amazon-curated content within the web browser
– Enable open but filtered web browsing (ads may be displayed on websites, but children can only click through to another allowed website)
– Website blocking option
– Share content from your Amazon library
– Make announcements to supported Echo devices
|– All Amazon Kids features.|
– Also access to premium kid-friendly content filtered by your child profile age.
– Premium content can include: Apps, Books, Videos, Games, Audiobooks
– Ad-free radio stations
|Ads in Apps||Apps parents add may contain ads. However, the ability to interact with the ads will be diminished.||Apps included in Amazon Kids+ do not have ads.|
|In-app Purchases||In-app purchases are blocked by default, but may be enabled by parents.||There are no in-app purchases in the apps included in Amazon Kids+. However, parents may add apps to a child profile which permit in-app purchases and control that setting through the Parent Dashboard.|
|Offline Content||When online, you can add and download apps, books, videos, and audiobooks to your child’s profile. Once downloaded, content is available for offline viewing.||When online, you can add and download apps, books, videos, and audiobooks to your child’s profile. Once downloaded, content is available for offline viewing.|
Learn About Communications in Amazon Kids on Your Fire Tablet
Communication features in Amazon Kids for Fire tablet (FireOS 5 and higher) let kids stay connected to parents and parent-approved contacts on Alexa-enabled devices and Alexa app.
Here is a table with the available features:
|Announcements||Send announcements from their Fire tablet to playback on Alexa-enabled devices within household.|
Note: Your child cannot receive announcements within Amazon Kids.
|Alexa to Alexa Calling||Let your child make voice and video calls to Alexa-enabled devices profiles with the Alexa app who are part of the household.|
Make voice and video calls to parent-approved Alexa-enabled devices and contacts outside of your household.
Set Up Communication Features in Amazon Kids on Your Fire Tablet
You must grant parental consent in order for your child to use communication features on their Fire tablet, like making video calls. You can also hide features on your child’s tablet if you do not wish to grant parental consent.
Note: Communication features are supported on Fire tablets running FireOS 5 and higher.
- Go to the Parent Dashboard (https://www.amazon.com/help/parentdashboard).
- Select the Settings icon next to the child’s name.
- Under Fire Tablet Settings, select Manage Communications.
- To allow your child access to communication features, click Grant parental consent and follow the on-screen instructions. Alternatively, if you do not want your child to see the features on their device, click Hide these features on Fire tablet.
- After granting consent, select the available features you want to enable for your child.
Set Up Calling in Amazon Kids for Your Fire Tablet
Approve contacts in the Alexa app on your phone for your child to make calls while in their Amazon Kids profile on Fire tablet.
Note: Before you begin, download the Alexa app on a compatible mobile device. You also need a valid mobile number to use Alexa Communication features, like announcements or calling.
- Open the Alexa app on your mobile device.
- Select Communicate.
- Select the contacts icon.
- Select your name to open your communication settings.
- Select your child’s name. The child’s name is listed if there is an associated Amazon Kids profile.
- Select Add New Contact.
- Select one or more contacts to add them as approved contacts for your child.
What Are Parent Purchase Approvals?
Remotely approve child purchase and download requests using the Parent Dashboard.
When the Store Access feature is enabled on compatible Fire tablets, parents must manually approve download and app purchase requests made from a child profile.
An email notification is sent to the parent account after a download or purchase request is made, with a link to the Parent Dashboard for review. Parents can also opt-in to text message notifications through Notification Settings in the Parent Dashboard.
Once the store request is approved, your child receives a notification on the device Quick Settings tray. Tapping on the notification will bring them directly to the download page. You can also download content from the “Added for You” row.
Amazon Fire Tablet User Guide:
- Amazon Fire Tablet User Guide: Setup and Connection
- Amazon Fire Tablet User Guide: Power, Battery, and Storage
- Amazon Fire Tablet User Guide: Fire Tablet for Kids
- Amazon Fire Tablet User Guide: Apps and Content
- Amazon Fire Tablet User Guide: Alexa on Fire Tablet
- Amazon Fire Tablet User Guide: Accessibility on Fire Tablet
- Troubleshooting: Common Amazon Fire Tablet Problems and How to Fix Them